FAQ

To make sure your patch stays put and looks great please follow our guide here

Our usual processing times are between 1-8 working days. If you are in a rush for your OC goods, please contact us & we will try our best to get your order to you as quickly as possible!

While I’ll ensure your order is dispatched promptly, please note that delivery times may vary due to circumstances beyond our control. If you have a specific deadline, feel free to contact us!

We are open to collaborating with like-minded brands, influencers, and creators who share a passion for making life with diabetes a little more stylish and fun! If you’re interested in working together, please reach out through my contact page with a bit about yourself and your idea for a collaboration.

Yes, we offer gift cards! They’re a great way to give your loved ones the freedom to choose their favourite diabetes accessories. You can easily purchase a gift card in a range of values directly from the website, and it will be delivered via email—perfect for last-minute gifts! Click Here.

Orders are processed within 1-8 working days. I do my very best to process orders as quickly as possible.

Clothing Only: Our turnaround time is 8 working days, so your products will be dispatched within this period + delivery time.

Please refer to our Delivery & Returns for more information.

Any customs tax or duty applied to your package is your responsibility to pay when entering your country.

Please refer to our Delivery & Returns for more information.

We really hope you love every Organising Chaos purchase, however, if you do need to make a return you’re welcome to do so within 14 days of receipt.

Please refer to our Delivery & Returns for more information.

If your item is faulty please contact us as soon as possible so that we can resolve this for you. Please include your order number and images showing the damage.

Please do not hesitate to get in touch if you require any further information contact form or email.

Please refer to our Delivery & Returns for more information.